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Just as navigators use maps to traverse vast expanses of sea, businesses can use process maps as a key step in process analysis to navigate complex processes and relationships.

Being able to clearly design your business processes helps you understand how they work. Process mapping helps you ...

Root cause analysis is a technique used to identify the underlying causes of problems within a business process. By identifying problems at the root, organizations can address them at the source and implement sustainable improvements.

An informative process analysis essay is a type of essay that ...

If you are reading this, you are most likely someone who is considering or looking to explore the validity of integrating automated processes into your business model. This could be for a number of reasons: you are looking to reallocate production efforts, you are trying to be more efficient in time ...

Running a growing business can be daunting. With all the documents that flow through the average business on any given day, the amount of work involved in simply handling paper documents can be mind-boggling, not to mention the time it takes to get the actual signatures. The solution? Electronic ...

Another weekly Roundup for you! Last week, we covered open source software, OCR and BPM in higher education, our cloud computing solution, and credits in the age of AI. Finally, don’t forget to read our latest success story about the Argentinian Public Fiscal Ministry. Happy reading!


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On December 6, 2019, Lehman College received the Collaboration Award for the successful digital transformation of its transfer credit process, called Electronic Transfer Credit Evaluation (eTCE). Using ProcessMaker, the college took its previously manual capture process and digitized and automated ...

Hispanic Serving Institutions (HSIs) have a long history. They began as a grassroots effort in the 1980s, with associations formed across the country to lobby for national recognition. In 1992, Congress formally recognized HSIs and allocated federal funds to these institutions (AKA grants). An HSI ...

Time for our weekly roundups! Last week, we discussed the rise of tech incubators at universities, what a process is, the differences between digital signatures and e-signatures, and more! Read on to learn more!

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The Rise of College Tech Incubators

A tech incubator is typically ...

Chatbots can be powered either by artificial intelligence or by basic scripts entered into a programming language. As the name suggests, chatbots are computer programs designed to “chat” with humans.

Think of them as avatars or virtual representatives of your institution. Chatbots were originally ...

any businesses don’t have a self-service option accessible through their website. Application processes often require in-person meetings or lengthy phone conversations with a customer service representative. Not only are many banks temporarily closing their doors, but safer-at-home orders are ...