I had gotten into small debates with this manager over the script in the past. It's not like I was a bad employee or anything .. In fact the manager favored me over the majority of the agents in the room, simply because as a year old I was booking twice the amount of leads than some of the year old's in the building.When I noticed that the manager was not in, I decided to take it upon myself to prove a point. I wanted to prove to the manager that his script was preventing agents from making more money for the company.
I was no expert marketer at the time and I'm still far from it but sms gateway finland I knew that I could write up a script in a matter of minutes that would blow the current one away in terms of conversions and call center averages.And so the second I noticed the manager being away, I took a piece of paper and a pencil, and I wrote my own version of the script. It took me about minutes to write an opening and a number of popular rebuttals to utilize.That day, while neglecting the company's script and using my own modification, I booked leads.
The next day, I walked into work knowing that the boss would be very happy upon looking at the previous day's statistics. I also knew that he was way too egotistical to come to the conclusion that a year old wrote a script in a matter of minutes of which dominated his own.I walked into the room, and was greeted by him with a huge grin. He obviously heard about me breaking all time company records the shift prior."Woah, jon! I heard you had quite the day yesterday," he stated with delight. "How'd you pull it off?""I used a script that is rendered to actually be effective to the prospects this company is calling.
Perfecting Your Telemarketing Pitch
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