L.u. All Rights Reserved Es_es Logo Of Tu Voz - Call Center With Platform In Valencia Home Telemarketing Customer Service Sales Center Get To Know Tu-voz Service Channel Do You Want For Your Company? |in Articles, News/current Events, Communication And Multi-channel Service, Customer Service|by Tu-voz Social Networks As A Means Of Customer Service Increasingly, Users Use Social Networks (Twitter, Facebook) As A Channel To Contact Brands And Companies. At Tuvoz We Offer Companies The Creation Of A Direct Online Communication Channel To Offer A Better Customer Experience.
The Purpose Of The Service Is To Serve The Customer turkey mobile number Via Twitter. In The Case Of Users, They Used Social Media As A Means Of Customer Service And, In , It Is Expected That The Volume Of Customer Interactions With Companies Through Twitter Will Equal That Of Calls. We Create For Your Company A Fast And Efficient Online Communication Channel Through Which To Offer Support To Customers And Improve Their Experience With The Brand. Providing Support And Information About Your Company, Products, Services, Schedules, Etc.
As Well As Managing Complaints, Dealing With Incidents, We Respond To Your Clients' Tweets, And We Manage Them According To The Established Protocol, To Give Them A Quick And Professional Response. One Of The Main Points That Determines The Customer Experience Is The Possibility Of Multichannel, The Possibility Of The Customer Being Able To Reach The Company Through The Channel That He Himself Chooses And That Best Suits Him At The Time He Needs. Through Social Networks You Can Offer A Type Of Attention That Is Not Possible With Other Channels.
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