it can be really good (and get you on a list of best ads). However, when it’s bad, your reputation and business can suffer some serious damage.
These things, especially if they’re touching on the well-being of employees, customers, or the planet, can have a lasting impact.
Customers are becoming more self-aware and are not cambodia whatsapp number as willing to be ignorant. You can lose customers if you don’t handle a crisis well. That’s why a brand’s actions matter. How they respond to a crisis matters.
If you take away one thing from this blog, it’s that transparency and actions that support your promises go a long way in helping you successfully manage a crisis.
And, but this should go without saying, having a fully developed crisis management plan that’ll help you react quickly and effectively in a time of crisis.