Reporting a lost or stolen debit card ordering

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Account Management & Balance Inquiries: For checking your balance, reviewing recent transactions, or understanding your available credit.
Payments & Billing: Questions about your statement, payment due dates, setting up automatic payments, or understanding interest charges.
Dispute Resolution: Initiating or following up on a dispute regarding a charge on your statement. This often requires speaking with a specialized team that handles investigations.
Rewards Program Support: Inquiries about earning rewards, redemption options, or understanding specific card benefits like travel insurance or extended warranties.
Credit Limit Adjustments: Requesting a credit limit increase or decrease.
Banking Services: Support for Your Everyday Financial Operations


General Account Information: Balance checks, transaction history, and dataset understanding account features.
Debit Card Management: a replacement, or resolving debit card transaction issues.
Online Banking & App Support: Assistance with login issues, navigating the online portal, or troubleshooting features within the mobile app. While many digital issues can be solved online, complex problems or those requiring immediate access often lead to a phone call.
Wire Transfers & ACH Payments: Guidance on initiating or receiving wire transfers, understanding limits, or troubleshooting issues with automated clearing house (ACH) transactions.
Overdraft Protection & Fees: Clarifying overdraft policies, fees, or discussing options to manage overdrafts.
CDs & Money Market Accounts: Inquiries specific to Certificates of Deposit or Money Market accounts, such as interest rates, maturity dates, and withdrawal policies.
Other Specialized Product Lines:

Beyond credit cards and general banking, Capital One also provides specific phone numbers for:

Auto Loans: For inquiries about loan payments, payoff amounts, or title information for financed vehicles.