Own customer portal and ticketing system?

[Habib01]

Multi-channel ticketing
Excellent priority-based SLA management
Customizable knowledge base and predefined answers
Simple automation features
Self-service portal
Advantages:

Integration with Freshchat live chat feature
Easy asset tracking and integration
Mobile app support and ticket tracking
Disadvantages:

Price list:

17.
Vision Helpdesk is another reliable solution that has been proven by many users. The software ukraine phone number data allows agents to collaborate and solve complex issues faster, and allows for daily task management. It is easy to use and can increase the productivity of your team.

Key features:

Providing full support via email, phone or chat
Customizable automation rules and criteria
Warning rules
Automate multiple ticket operations
Tracking, assigning, and alerting on tickets
Advantages:

Available
Multichannel
Task management
Easy communication with the team.