Terms and moment of acceptance of the offer

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If the information posted on the website is not an offer, this must be clearly indicated on the page.

For example, if the product card contains the price of a specific item, then this offer can be considered an offer, unless otherwise specified. If it is accepted, the store will not be able to change the essential terms of the transaction, i.e. the cost.

What information should an offer contain?
The list of conditions to be included in a public offer is not specified in a separate law or article of the civil code. The content of this document is formed on the basis of all regulatory legal acts that regulate distance selling or the seller's business area.

Most companies require the following information:

Information about the seller. It is necessary to indicate the full name of the legal entity with the organizational vp media email list and legal form or the full name of the entrepreneur.



Data on potential buyers. Some goods and services are intended for specific clients. For example, a company can only work with legal entities, which is important to indicate in the document. However, consumers cannot be discriminated against.

Subject of the concluded agreement. If we are talking about distance selling, then upon acceptance of the offer the buyer will conclude an agreement on the purchase of a certain product, service, service.

Information about goods and services. The offer specifies the product groups that the online store sells. At the same time, it should be emphasized that the actual colors or characteristics may differ from those indicated in the catalog cards.

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It is necessary to clearly state what actions will be regarded as acceptance of the terms and conclusion of the agreement. For example, clicking a button, ticking a checkbox. Viewing the terms of the agreement and other similar actions cannot serve as acceptance.

Responsibility of the parties. To avoid lawsuits, it is necessary to indicate that the service's performance may depend on the buyer. For example, a virtual PBX will not work if the customer's office is not connected to a stable Internet channel or if he uses low-quality network equipment.