How to Sell on WhatsApp? This is the question that many companies are asking.
In 2016, the WhatsApp application reached the mark of 1 billion users . In 2022, the application was the most used in Brazil.
Given these surprising numbers, it is clear why making sales via WhatsApp is an excellent opportunity to increase sales and boost your revenue!
It doesn't matter if you are a Micro Entrepreneur or a large Company, it is undeniable that WhatsApp is a powerful sales tool, and for this reason, below you will check out 33 TIPS for Selling through WhatsApp!
Increase sales through the App
Increase sales through the App
Make more sales with the help of WhatsApp
One of the main advantages of the WhatsApp application is the fact that it is free, and you only need to be connected to the internet.
Another difference is the possibility of carrying out several activities simultaneously while talking to someone on this application, since you can answer the phone, reply to emails, personally assist a customer and, at the same time, provide assistance via WhatsApp.
Most people don't have the patience to answer the phone all the time (telemarketing companies have caused trauma to Brazilians), on the other hand, replying to a WhatsApp message on your Smartphone is quick and easy.
Understanding the global scenario
The Global Pandemic in 2020 contributed to changing Consumer Behavior, influencing people who had never bought online to discover this new shopping experience.
In 2019, sales through e-commerce represented around 9.2% of sales in our country, on the other hand, in July 2020, online sales in Brazil reached the historic mark of 21.2%.
In January 2022, we started the year with a 20.56% increase in sales compared to January 2021.
And you, are you already taking advantage of the tool’s full potential?
Now, understand how WhatsApp became one of the main sales tools in Brazil:
According to a survey carried out by Fundação Getúlio Vargas and Sebrae, it was found that during the Pandemic, 70% of Brazilian Companies made Sales via WhatsApp .
Realizing this potential, the application continues to evolve, bringing new features a bahamas phone number data nd being improved, with tools such as WhatsApp Web , where it is possible to access WhatsApp from the computer, making the lives of entrepreneurs easier every day.
To improve your results, check out the following: 33 Tips for selling on WhatsApp!
33 Unmissable Tips for Selling on WhatsApp
1. Use WhatsApp Business
Using WhatsApp Business to increase sales via WhatsApp is extremely important, as it allows the company to communicate more professionally and efficiently with its customers.
With WhatsApp Business, a company can create a business profile, add important information such as opening hours, address and website, and even a catalog of products or services. This makes it easier for the customer to get relevant information about the company and its products.
Additionally, WhatsApp Business has features that make it easier to manage conversations with customers, such as the ability to create quick responses, automatic messages, and even labels to organize conversations.
Another advantage of WhatsApp Business is the ability to create direct and personalized marketing campaigns using broadcast lists and mass messages. This way, the company can communicate more efficiently with its customers and increase the chances of converting into sales.
2. Don't mix personal and professional life
Imagine you are on the weekend, enjoying your family and, suddenly, you receive a message from a potential client.
Unintentionally, you automatically open the message, but you are unable to assist the customer at that moment.
How would you feel if you had to wait hours, or even a day, to receive a response?
For this reason, this is the first step towards professionalizing your service.
3. Provide an Exclusive Cell Phone for the Sales Team
In some cases, when the company has a large volume of calls, a WhatsApp number is provided for each professional in the sales area.
We have seen situations where an employee used a personal phone and, upon leaving the company, took all of the customer contact details with them.
Imagine the damage? You don't want to see this happen to you, right?
4. Social Networks integrated with WhatsApp
Before making sales, you need to create a contact base, so use as many social networks as possible to publicize your company's WhatsApp number.
If you're not seen, you're not remembered, and if people don't know that you provide customer service via WhatsApp, you won't be able to make sales through the device.
5. Website focused on sales via WhatsApp
Instead of the traditional landline that few people use today, advertise your company's WhatsApp number on your website.
This way, you can advertise on the sales pages of products and services, in the footer of your website, and also in the top menu via a button.
Tell us: do you still use a landline at home or at work, or do you prefer to use WhatsApp?
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