Can SMS Marketing Work for Your Business?
What is SMS marketing used for?
SMS can be used in a number of different ways. I will share with you some of the most common use cases to give you a better idea of what you can do with SMS and how it might help your business.
Short-term promotions for retail or ecommerce businesses
Coupons and promotions are an excellent way to drive more people to your store or website. If you are conducting a limited-time sale or promotion, you obviously want as many people to hear about it as possible.
SMS marketing campaigns are a great channel to communicate these offers, especially if you want to let customers know while they are on the move. That way you can be sure that they don’t miss out list of qatar cell phone numbers because they didn’t get the message in time.
Related: WhatsApp marketing
There are a lot of moving parts that go into planning and executing an event. The more people you have attending the event, the more challenging it becomes to communicate the necessary information to everyone.
Related: Transactional messages examples
With SMS, you can easily communicate any changes, cancellations, general information, or updates with better real-time engagement than email or other channels.
Appointment reminders
If your business runs on scheduled appointment times, then you know the frustration of having clients forget appointment times and show up late. Even more frustrating, clients fail to show up at all.
Not only does this throw off your schedule, it wastes your time. It means that you may have turned down other appointments because that appointment slot was taken.
Sending reminder text messages is a fantastic way of making sure that people don’t forget their appointments. Simply use SMS automation to set up an automated text to follow up each appointment booking.
Related reading: How to book an appointment
Internal alerts
If you have a large number of employees, it can be hard to communicate urgent messages (office closures, emergency updates, etc.) to everyone all at once.
