How to Add Customer Reviews to Shopify – Easy Guide
Posted: Tue Dec 03, 2024 10:49 am
Did you know that by displaying customer reviews on your Shopify pages, you can increase your conversions?
It's true: one of our clients saw a 32% increase in sales after adding a single video testimonial to the checkout page.
This blog post shows you step-by-step how to add customer reviews to Shopify.
The process only takes a moment, but it makes a big difference.
Why display customer reviews?
Customer reviews are a type of social proof .
They generate trust in your brand and help people make purchasing decisions.
They work because a person is more likely to trust other people than a kazakhstan phone number list company representative or advertisements.
It also matters how many reviews you display. The general rule is: the more reviews you have, the better .
reviews statistics
However, you should never buy reviews . Authenticity is key in social proof.
Even if you get negative reviews, you can turn things around. Negative or worse than super good reviews prove that
You don't censor criticism
You don't buy positive reviews
When you respond to negative reviews, you can show that you really care about your customers.
How do I get reviews?
To get reviews, you need to ask for them .
One of the easiest ways to collect reviews is to use software that automates the process.
Trustmary is that software. If you don't have Trustmary yet, sign up for a free trial
By implementing Trustmary, you will be able to create automated feedback surveys that will be sent to customers after a purchase.
Customer feedback can become a public review.
You can ask respondents to provide more information about themselves for added credibility. Such details would be, for example, name, location, company or profession.
In addition to written comments, the software allows you to collect video testimonials .
Here is an example of how the survey works.
trustmary survey
trustmary survey
trustmary survey
It's true: one of our clients saw a 32% increase in sales after adding a single video testimonial to the checkout page.
This blog post shows you step-by-step how to add customer reviews to Shopify.
The process only takes a moment, but it makes a big difference.
Why display customer reviews?
Customer reviews are a type of social proof .
They generate trust in your brand and help people make purchasing decisions.
They work because a person is more likely to trust other people than a kazakhstan phone number list company representative or advertisements.
It also matters how many reviews you display. The general rule is: the more reviews you have, the better .
reviews statistics
However, you should never buy reviews . Authenticity is key in social proof.
Even if you get negative reviews, you can turn things around. Negative or worse than super good reviews prove that
You don't censor criticism
You don't buy positive reviews
When you respond to negative reviews, you can show that you really care about your customers.
How do I get reviews?
To get reviews, you need to ask for them .
One of the easiest ways to collect reviews is to use software that automates the process.
Trustmary is that software. If you don't have Trustmary yet, sign up for a free trial
By implementing Trustmary, you will be able to create automated feedback surveys that will be sent to customers after a purchase.
Customer feedback can become a public review.
You can ask respondents to provide more information about themselves for added credibility. Such details would be, for example, name, location, company or profession.
In addition to written comments, the software allows you to collect video testimonials .
Here is an example of how the survey works.
trustmary survey
trustmary survey
trustmary survey