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Maintaining relationships with employees

Posted: Mon Dec 23, 2024 3:37 am
by Aklima@416
Not quite. Too much automation can drive a wedge between management and employees. As you move interactions to chatbots or automated workflows, introduce other ways to maintain consistent human touchpoints. According to McKinsey, 70% of employees derive purpose from their work—an intrinsic human notion that’s far from automatable.

Remind employees that their work contributes to the bigger picture, and encourage them to develop their special talents or interests through training programs. Small group numbers in cambodian meetings that don’t have a set outcome—but that give top talent the opportunity to present new ideas—are a great way to keep employees engaged.

Ethical decision making
Relying on AI to run the shop when it comes to sensitive issues could cause more problems than it solves.

The problem is that AI models are self-learning. That means a single unethical judgment can snowball, introducing unknown biases into critical decisions. Automated tools have given men higher credit limits than women and eliminated alumni of women’s colleges from job applicant lists. While automation can help sort through deluges of data like resumes and credit applications, decisions need to be carefully monitored.

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Humans must always remain in the loop, able to intervene and redirect verdict bots that go astray.

Chatbot apps provide a one-size-fits-all experience across brands, and AI-laden content is repetitive. As you automate more functions, find ways to infuse your organization with new differentiators. Automation solutions are essential to reduce repetitive tasks and time-consuming work, boost productivity, and reduce waste—but not at the risk of eroding the human touch that sets your organization apart.