In addition, you can set up spike alert emails. They not only notifies buy phone number database you of trending topics but also highlight posts that may have triggered the increase in mentions. This feature provides immediate context, empowering you to take action or refine your strategies. The Spike Alert dashboard comprises a range of informative graphs and a concise Synthia summary for an in-depth analysis of the situation.
Another type of alerts are Net Sentiment Spike Alerts, which can also come in handy to detect a crisis, since they are triggered when sentiment around a specific topic related to a keyword significantly shifts. So for example if you’re tracking your brand and receive a Net Sentiment Spike Alert because there’s an instant surge in negative mentions, you might want to take a look immediately what happened and why.
