Clearly defining your target audience helps you choo italy whatsapp se the right platforms, create relevant content, and optimize your success. The more specific you are, the faster you'll grow within your niche, as algorithms can show your content to the right people.
To identify your target audience, put together a customer persona including details like:
Psychographics: Lifestyle, values, interests
Customer behavior: Needs, purchasing behavior, buying patterns, brand loyalty
Pain points: Reasons they’d need a product/service like yours
You can find this information through social listening, surveys, focus groups, interviews, and ad targeting suggestions in the various platforms.
Your customer persona becomes a living document of exactly who you need to be speaking to through your marketing messaging. This makes it easier to come up with content ideas, craft copy and creative, and speak to their exact needs.
Step 5: Research your competitors
Analyzing your competitors' social media activity provides insights into what works and what doesn't. This is an especially important step if you didn’t previously have a strategy in place during your audit. Competitor data can be just as important.
During this step, you’ll want to identify the platforms they use, the content formats they use and any major content themes you can identify, and what resonates with their audience (which you can identify via visible engagement metrics). By reviewing comments, you can also uncover common pain points, FAQs, and opportunities to better serve your audience.
Put together a benchmarking analysis as well so you can see how you line up with your competitors. You can do this in a spreadsheet by listing out data like:
Top performing post types and formats
Platforms with the highest engagement
Follower count
