Legacy sales methods rely on making broad assumptions about your prospects, without knowing (or caring) where those buyers are in their buying journey. We now know that someone in the awareness stage isn’t going to be as receptive to a sales pitch as someone further down the road.
Before you start thinking about jumping into the Inbound Sales process, you need to understand who your potential customers are and stop making assumptions. (We all know what happens when you assume…)
If you’re familiar with Inbound Marketing, you’ll be aware of telegram database Buyer Personas. It’s important to realize that when it comes to generating leads, one solution doesn’t fit all types of buyers. Regardless, you need to know who you’re selling to in order to customize the sales process for that person. Creating and knowing your Buyer Personas will prepare you for whatever comes up in the process. Addressing concerns and objections, outlining specific benefits, and generating value are all made simpler with Buyer Personas. And as a B2B company, this becomes even more important as buyer needs change based on their position within the company. Inbound Sales works because you suddenly know exactly who your buyers are and can solve their problems accordingly.
4. It aligns perfectly with Inbound Marketing
Inbound Marketing and Inbound Sales go hand in hand. The gap between marketing and sales once felt like you we
re on opposite sides of the Grand Canyon. Now, that gap is bridging, and it makes sense, especially with the B2B Inbound Sales methodology.
The sales process technically begins at the same time the marketing process begins. They complement each other, and one naturally evolves from the other. There’s no point in generating qualified leads through the use of Inbound Marketing, only to throw away all the hard work and valuable information by making assumptions about that lead, ignoring their specific needs, and potentially turning them away with pushy sales tactics that don’t work. Let sales and marketing teams create a dynamic that nurtures the right leads and “nurtures” them at the right time, which will lead to more sales.
5. Inbound Sales creates brand ambassadors
After all is said and done, if you followed the process and built a genuine relationship with your buyer, that buyer will be excited about your product. They will deeply understand its value and will want to tell their contacts about your company. Creating brand ambassadors as a B2B company is even more valuable, as these customers typically have a larger network and more influence.
To create these ambassadors, we need to give the customer a good experience. Engage and support them at every step of the process. Customers who have exceptionally good experiences with your business can continually engage with you, so they will recommend you to their networks, clients, and partners. This is what Inbound Sales enables.
If you're at the stage where you're effectively using Inbound Marketing to generate leads, it's time to take the next logical step and implement B2B Inbound Sales to help increase your business's sales success.