Make It Easy For People To Contact You:
Posted: Sun Dec 15, 2024 9:57 am
It’s not enough just to have a website and hope that people phone number library will contact you. Make it easy for them by having multiple ways in which they can do so.
For example, if they want information about one particular property, then make sure there is an inquiry form on its page or alternatively provide your email address so they can contact you directly.
A person is typing on a laptop displaying a "Sign Up" page with fields for username and password.
Make sure all these details are visible on every page of your website, too, as this will allow people to find them quickly without having to search through menus, etc. This makes it much more likely that they’ll actually reach out and make an inquiry!
2. Follow Up:
Once someone has made an inquiry, it’s important that you follow up promptly, so they don’t forget about it.
You should also make sure not to be too pushy or try and sell them something else in the process of following up via email, as this could put them off completely!
Try sending an email first, then call if there is no response after a couple of days – just be sure to keep track of when you last contacted them, so you don’t come across as pushy.
3. Provide Excellent Customer Service:
This is one of the most important things for any business, but especially for those in the real estate industry.
Make sure all your employees are trained on how to deal with customer inquiries and complaints using customer service tools. If someone has a negative experience, then make sure you’re quick to apologize and offer them something in compensation for their trouble (such as free rent for one month).
For example, if they want information about one particular property, then make sure there is an inquiry form on its page or alternatively provide your email address so they can contact you directly.
A person is typing on a laptop displaying a "Sign Up" page with fields for username and password.
Make sure all these details are visible on every page of your website, too, as this will allow people to find them quickly without having to search through menus, etc. This makes it much more likely that they’ll actually reach out and make an inquiry!
2. Follow Up:
Once someone has made an inquiry, it’s important that you follow up promptly, so they don’t forget about it.
You should also make sure not to be too pushy or try and sell them something else in the process of following up via email, as this could put them off completely!
Try sending an email first, then call if there is no response after a couple of days – just be sure to keep track of when you last contacted them, so you don’t come across as pushy.
3. Provide Excellent Customer Service:
This is one of the most important things for any business, but especially for those in the real estate industry.
Make sure all your employees are trained on how to deal with customer inquiries and complaints using customer service tools. If someone has a negative experience, then make sure you’re quick to apologize and offer them something in compensation for their trouble (such as free rent for one month).