Having the right tone of voice
Posted: Sun Dec 15, 2024 6:59 am
Likewise, the salesperson can be in very comfortable clothing while carrying out his or her work activities. And all the time that would be spent transporting one place to another can be used to research and contact other leads.
For this reason, Inside Sales generates enormous savings for the company.
It is important to clarify that, although Inside Sales is exclusive of Outside Sales, that does not mean that one should choose between one or the other. They can coexist and complement each other, since many clients like physical visits.
So, depending on the situation, one, the other, or both can be used.
Characteristics of an Inside Sales Leader
Once it has been determined that Inside Sales will be applied in the company, it is time to hire a person in charge of that task. To do so, the candidate must meet a series of requirements to take into account. We share them with you.
A good Inside Sales professional must:
Be a good listener
A good salesperson must have good public speaking skills, there is no doubt clinics email list about that. But even more important is the ability to listen to the customer. He must constantly listen to the customer and pay close attention to what he says.
Only in this way will you be able to understand the customer better, as it is he who will reveal important information: history, challenges, objectives. The more attentive the seller is to these details, the more easily he will be able to respond to the customer's situation and will be able to propose the product or service as a panacea.
.
The salesperson should have a pleasant tone of voice with the lead. The potential client should feel comfortable and that he is talking to an authority on the subject.
Therefore, what is said is important, but even more important is how it is said. It is even recommended to copy the other person's style: if they speak slowly, go without rushing; if they speak with a lot of energy, you should speak at the same level. With this simple technique, you can achieve much more empathy.
Being a consultant rather than a salesman
When speaking, the behavior must be that of a consultant. That is, he will be in charge of providing advice to the company from the point of view of an expert in the area until he is able to help them in everything that is necessary.
Be a good interviewer
It is about having the conversation in a natural way, while getting to know the aspects that we need to know.
For this reason, Inside Sales generates enormous savings for the company.
It is important to clarify that, although Inside Sales is exclusive of Outside Sales, that does not mean that one should choose between one or the other. They can coexist and complement each other, since many clients like physical visits.
So, depending on the situation, one, the other, or both can be used.
Characteristics of an Inside Sales Leader
Once it has been determined that Inside Sales will be applied in the company, it is time to hire a person in charge of that task. To do so, the candidate must meet a series of requirements to take into account. We share them with you.
A good Inside Sales professional must:
Be a good listener
A good salesperson must have good public speaking skills, there is no doubt clinics email list about that. But even more important is the ability to listen to the customer. He must constantly listen to the customer and pay close attention to what he says.
Only in this way will you be able to understand the customer better, as it is he who will reveal important information: history, challenges, objectives. The more attentive the seller is to these details, the more easily he will be able to respond to the customer's situation and will be able to propose the product or service as a panacea.
.The salesperson should have a pleasant tone of voice with the lead. The potential client should feel comfortable and that he is talking to an authority on the subject.
Therefore, what is said is important, but even more important is how it is said. It is even recommended to copy the other person's style: if they speak slowly, go without rushing; if they speak with a lot of energy, you should speak at the same level. With this simple technique, you can achieve much more empathy.
Being a consultant rather than a salesman
When speaking, the behavior must be that of a consultant. That is, he will be in charge of providing advice to the company from the point of view of an expert in the area until he is able to help them in everything that is necessary.
Be a good interviewer
It is about having the conversation in a natural way, while getting to know the aspects that we need to know.