Over-Reliance on a Single Communication Channel
Posted: Sat May 31, 2025 4:17 am
In today's multi-channel world, relying solely on phone calls or emails for appointment setting is a mistake. Prospects have varying preferences for communication. Some might prefer a LinkedIn message, others an email, and some still a direct phone call. A comprehensive strategy involves using a mix of channels, strategically reaching out on the platforms where your prospect is most likely to engage. This multi-pronged approach increases your chances of connecting and securing that coveted appointment.
Neglecting Time Zone Differences (Especially in Bangladesh Context)
For businesses in Bangladesh engaging with international clients or those in other regions of the country, neglecting time zone differences is a costly mistake. Calling or emailing someone at an inappropriate hour due to a time zone shop oversight can lead to frustration and a negative first impression. Always confirm the prospect's local time zone before scheduling or making contact. Most scheduling tools have built-in time zone converters, making this an easily avoidable error.
Not Optimizing Scheduling Tools for User Experience
Even if a prospect is interested, a clunky or non-intuitive scheduling process can lead to abandonment. A common mistake is using outdated or complex scheduling tools that create friction. Ensure your online booking system is mobile-friendly, easy to navigate, and requires minimal clicks. Allow for rescheduling or cancellation flexibility. A seamless user experience during the booking phase reinforces professionalism and makes the entire process more agreeable for the prospect.
Neglecting Time Zone Differences (Especially in Bangladesh Context)
For businesses in Bangladesh engaging with international clients or those in other regions of the country, neglecting time zone differences is a costly mistake. Calling or emailing someone at an inappropriate hour due to a time zone shop oversight can lead to frustration and a negative first impression. Always confirm the prospect's local time zone before scheduling or making contact. Most scheduling tools have built-in time zone converters, making this an easily avoidable error.
Not Optimizing Scheduling Tools for User Experience
Even if a prospect is interested, a clunky or non-intuitive scheduling process can lead to abandonment. A common mistake is using outdated or complex scheduling tools that create friction. Ensure your online booking system is mobile-friendly, easy to navigate, and requires minimal clicks. Allow for rescheduling or cancellation flexibility. A seamless user experience during the booking phase reinforces professionalism and makes the entire process more agreeable for the prospect.