What designers can do to improve their communication skills
Posted: Wed Feb 19, 2025 9:28 am
Although we are born with strengths and weaknesses, and are introverted or extroverted, communication skills are a skill that can be improved. Here are three methods you can try right away to improve the communication skills required as a designer.
3-1. Listen non-passively
Designers are required to have the skill of "listening" to the opinions of clients and team members. Instead of just passively listening to what the other person has to say, try to "understand the other person ." Just being aware honduras mobile phone numbers database of the following things will make it easier for the other person to talk and will reduce misunderstandings.
- Show with your whole body that you are listening carefully to what the other person is saying by being conscious of how you nod and where you look.
・If there is something that you are concerned about or are unsure about whether you have understood it, proactively ask questions and dig deeper.
・Verbalize your interpretation and confirm with the other person that there is no misunderstanding
3-2. Putting customer thoughts into words
Designers create designs to explain creative ideas for products, services, etc. By verbalizing the feelings that go into the product or service, or in other words the feelings of the customer , you can create a design that is more in line with the concept. This is especially important when working in a team.
3-3. Form a hypothesis and execute it
The only way to improve your communication skills is through practice . It is important to actually try out the newly learned communication techniques, and if they don't work, think about the reasons and ways to improve them, and then try practicing them with a slightly different approach . For example, try changing the way or content of questions you ask your clients, or carefully observe their reactions and think, "Why did they react that way?" By repeating the process of making hypotheses and making improvements , you will accumulate feedback and establish a communication style that suits you.
3-1. Listen non-passively
Designers are required to have the skill of "listening" to the opinions of clients and team members. Instead of just passively listening to what the other person has to say, try to "understand the other person ." Just being aware honduras mobile phone numbers database of the following things will make it easier for the other person to talk and will reduce misunderstandings.
- Show with your whole body that you are listening carefully to what the other person is saying by being conscious of how you nod and where you look.
・If there is something that you are concerned about or are unsure about whether you have understood it, proactively ask questions and dig deeper.
・Verbalize your interpretation and confirm with the other person that there is no misunderstanding
3-2. Putting customer thoughts into words
Designers create designs to explain creative ideas for products, services, etc. By verbalizing the feelings that go into the product or service, or in other words the feelings of the customer , you can create a design that is more in line with the concept. This is especially important when working in a team.
3-3. Form a hypothesis and execute it
The only way to improve your communication skills is through practice . It is important to actually try out the newly learned communication techniques, and if they don't work, think about the reasons and ways to improve them, and then try practicing them with a slightly different approach . For example, try changing the way or content of questions you ask your clients, or carefully observe their reactions and think, "Why did they react that way?" By repeating the process of making hypotheses and making improvements , you will accumulate feedback and establish a communication style that suits you.