Even after customers receive their packages
Posted: Sat Jan 18, 2025 6:38 am
In a survey conducted by Parcel Perform among 80,000 e-Commerce users across Malaysia, Singapore, Vietnam, Thailand and Indonesia, a carrier-independent e-Commerce parcel tracking platform that serves over 600 logistics carriers. Surveys show that 34% of Southeast Asian consumers continue to see parcel delivery as the biggest frustration in e-Commerce. You will probably encounter a few angry customers from time to time, and some of them will demand a refund. Good customer service will be essential to their user experience.
Even after customers receive their packages, it is your responsibility to continue to communicate with them until you are sure they are satisfied with their purchase. None of this is to mention the problems that arise vietnam business email list with dropshipping, including sending the wrong product, products arriving damaged, or not meeting the specifications detailed in your online store. Another major problem faced by dropship businesses is unnecessary delays. For example, if a disaster occurs, the company's entire database may be at risk.
Without a solid data recovery plan , companies will slip up and waste time trying to get back up and figure out who ordered what. Building a consistent and powerful e-commerce business branding strategy is no easy task, but there are proven tactics you can use to attract new customers and keep existing customers engaged with your brand. Coca-Cola , which is a globally recognized company in terms of products and branding, spends an average of $4 billion on branding each year .
Even after customers receive their packages, it is your responsibility to continue to communicate with them until you are sure they are satisfied with their purchase. None of this is to mention the problems that arise vietnam business email list with dropshipping, including sending the wrong product, products arriving damaged, or not meeting the specifications detailed in your online store. Another major problem faced by dropship businesses is unnecessary delays. For example, if a disaster occurs, the company's entire database may be at risk.
Without a solid data recovery plan , companies will slip up and waste time trying to get back up and figure out who ordered what. Building a consistent and powerful e-commerce business branding strategy is no easy task, but there are proven tactics you can use to attract new customers and keep existing customers engaged with your brand. Coca-Cola , which is a globally recognized company in terms of products and branding, spends an average of $4 billion on branding each year .