WhatsApp Business – All possible questions and answers
Posted: Tue Jan 07, 2025 8:21 am
In this comprehensive article, we will explain how WhatsApp Business works and answer all the questions you may have. What is WhatsApp Business? WhatsApp Business is a free messaging app available on Android and iOS, designed for small businesses. This is an alternative version of the classic WhatsApp, officially released by META, which aims to allow small businesses to communicate effectively with their customers. The interface of WhatsApp Business is almost identical to that of classic WhatsApp, but it has additional features designed for businesses.
Therefore, it can be an interesting opportunity to create a more direct relationship with the public. The WhatsApp Business app should not be confused with the WhatsApp Business API , which represent a third advanced solution for leveraging this channel at the enterprise level. Who can use WhatsApp Business? The WhatsApp Business application can be used by any company that wants to offer this channel to communicate with its customers. WhatsApp Business is the free version offered to small businesses that want to integrate WhatsApp into their communications with their customers through a business profile, and offers basic features such as quick replies, product catalog or labels.
The WhatsApp Business API, on the other hand, allows you to connect a WhatsApp line to external platforms generally focused on sales management or customer support that allow structured and scalable management of communication with customers via the messaging application. How do I download WhatsApp Business? Directly from the Google Play canada telegram database Store or App store. Once you have downloaded and installed the WhatsApp Business app , you need to set up the phone number you want to use to communicate with your customers. It is not possible to use the same phone number that you use for the classic WhatsApp app; you will need to dedicate a separate phone number to the Business version, or possibly transfer your current number, but you will lose the messaging functions of the classic version.
Many companies choose to teach their employees that the only possible goal is to sell, even if it means lying or manipulating the customer's decisions. In consultative selling, this is not done because the main goal is to maintain the relationship with the customer. This is because the customer may come back in the future with another need, looking for a solution that the company can offer, especially if they remember the positive experience they had before. Obviously, in order not to waste time, the salesperson must be able to understand from the outset whether or not he can offer an effective solution to the customer's request.
Therefore, it can be an interesting opportunity to create a more direct relationship with the public. The WhatsApp Business app should not be confused with the WhatsApp Business API , which represent a third advanced solution for leveraging this channel at the enterprise level. Who can use WhatsApp Business? The WhatsApp Business application can be used by any company that wants to offer this channel to communicate with its customers. WhatsApp Business is the free version offered to small businesses that want to integrate WhatsApp into their communications with their customers through a business profile, and offers basic features such as quick replies, product catalog or labels.
The WhatsApp Business API, on the other hand, allows you to connect a WhatsApp line to external platforms generally focused on sales management or customer support that allow structured and scalable management of communication with customers via the messaging application. How do I download WhatsApp Business? Directly from the Google Play canada telegram database Store or App store. Once you have downloaded and installed the WhatsApp Business app , you need to set up the phone number you want to use to communicate with your customers. It is not possible to use the same phone number that you use for the classic WhatsApp app; you will need to dedicate a separate phone number to the Business version, or possibly transfer your current number, but you will lose the messaging functions of the classic version.
Many companies choose to teach their employees that the only possible goal is to sell, even if it means lying or manipulating the customer's decisions. In consultative selling, this is not done because the main goal is to maintain the relationship with the customer. This is because the customer may come back in the future with another need, looking for a solution that the company can offer, especially if they remember the positive experience they had before. Obviously, in order not to waste time, the salesperson must be able to understand from the outset whether or not he can offer an effective solution to the customer's request.