I'm really moving into coaching and enabling the execution team
Posted: Mon Jan 06, 2025 7:16 am
the operations team, keeping their wheels spinning, keeping them going in order to facilitate the needs of the business. That became a very big shift for me as I got higher up in my career, thinking through hiring the right people and retaining the right people became a much bigger focus.
Daniel Burstein: Yeah, And I mean, really, you can't grow in your career without the right people, right? And you can't focus on it without the right people. You're always in what Covey would call the bright, urgent and important, right? The fire drills drill. You're never in the important, but not urgent. And think of that long term strategic stuff. So if I hear you focusing on the people on your team, you've got a great team.
Let me ask you about the bigger company, because I peru whatsapp resource know you also have an internal communications role. And you know what? What do you think of how you make sure, like, is there anything you've done specifically, any examples you have specifically of how you've made that larger company feel that priority? Like the entire people in the company, people in, you know, product development, technical customer support, all these things that that don't report to you directly.
Because, you know, when I've worked in internal communications myself, that was such an important thing. It's not overlooking that internal audience, making them feel special, making them feel important. And really the big thing too is making them understand this essential connection. Here's the customer experience we're trying to create, and here's how you and your role play a role in that and create that customer experience.
Sometimes it's very disconnected. One of my favorite stories I ever had to read this Time magazine or
Daniel Burstein: Yeah, And I mean, really, you can't grow in your career without the right people, right? And you can't focus on it without the right people. You're always in what Covey would call the bright, urgent and important, right? The fire drills drill. You're never in the important, but not urgent. And think of that long term strategic stuff. So if I hear you focusing on the people on your team, you've got a great team.
Let me ask you about the bigger company, because I peru whatsapp resource know you also have an internal communications role. And you know what? What do you think of how you make sure, like, is there anything you've done specifically, any examples you have specifically of how you've made that larger company feel that priority? Like the entire people in the company, people in, you know, product development, technical customer support, all these things that that don't report to you directly.
Because, you know, when I've worked in internal communications myself, that was such an important thing. It's not overlooking that internal audience, making them feel special, making them feel important. And really the big thing too is making them understand this essential connection. Here's the customer experience we're trying to create, and here's how you and your role play a role in that and create that customer experience.
Sometimes it's very disconnected. One of my favorite stories I ever had to read this Time magazine or