Salesforce Platform for Developers
Posted: Thu Jan 02, 2025 9:23 am
Pardot Prices
Pardot offers subscriptions geared toward mid-sized and large B2B companies, from the Growth plan at $1,250/month and the Plus plan at $2,500/month to the Premium plan at $15,000/month. Like the other modules, Pardot can be integrated with Salesforce’s marketing and sales CRM and other applications.
Salesforce Service Cloud
Service Cloud is Salesforce's dedicated customer service management module , which allows companies to build a contact center by integrating different digital channels. Compared to the traditional ticketing system, Service Cloud uses "cases" and AI-based routing to assign each query to the best-trained agent.
Additionally, Service Cloud enables you to set up self-service tools, such as help centers and AI chatbots , that help customers and prospects solve common problems autonomously. It also employs the CRM platform’s personalized experience builder, designed to improve customer satisfaction through precise and relevant interactions.
Service Cloud Pricing
Basic customer service tools are included in the Starter plan at €25/user/month, which offers case management and self-service. The Pro plan, at €80/user/month, includes omnichannel routing and APIs for integrating chatbots into your website or mobile app, while higher plans cost between €165 and €500 per user per month. Einstein AI chatbots cost an additional €75/user per month.
Customer 360 is not a specific Salesforce module, but rather a cambodia telegram data digital transformation service that integrates all of them, so that each company can build its own CRM platform tailored to its needs.
Salesforce is one of the best CRMs for unifying customer data and making it available to marketing, sales, and other company departments, which supports coordinated customer relationship management. For example, with tools like Tableau and Data Cloud, Inter Bank was able to create more than 3,500 customer segments to use in its marketing campaigns.
Customer 360 Pricing
As it is not a dedicated module, Customer 360 does not have a set price. Salesforce implementation , on the other hand, usually requires expert services, with costs of €5,000 or more .
Pardot offers subscriptions geared toward mid-sized and large B2B companies, from the Growth plan at $1,250/month and the Plus plan at $2,500/month to the Premium plan at $15,000/month. Like the other modules, Pardot can be integrated with Salesforce’s marketing and sales CRM and other applications.
Salesforce Service Cloud
Service Cloud is Salesforce's dedicated customer service management module , which allows companies to build a contact center by integrating different digital channels. Compared to the traditional ticketing system, Service Cloud uses "cases" and AI-based routing to assign each query to the best-trained agent.
Additionally, Service Cloud enables you to set up self-service tools, such as help centers and AI chatbots , that help customers and prospects solve common problems autonomously. It also employs the CRM platform’s personalized experience builder, designed to improve customer satisfaction through precise and relevant interactions.
Service Cloud Pricing
Basic customer service tools are included in the Starter plan at €25/user/month, which offers case management and self-service. The Pro plan, at €80/user/month, includes omnichannel routing and APIs for integrating chatbots into your website or mobile app, while higher plans cost between €165 and €500 per user per month. Einstein AI chatbots cost an additional €75/user per month.
Customer 360 is not a specific Salesforce module, but rather a cambodia telegram data digital transformation service that integrates all of them, so that each company can build its own CRM platform tailored to its needs.
Salesforce is one of the best CRMs for unifying customer data and making it available to marketing, sales, and other company departments, which supports coordinated customer relationship management. For example, with tools like Tableau and Data Cloud, Inter Bank was able to create more than 3,500 customer segments to use in its marketing campaigns.
Customer 360 Pricing
As it is not a dedicated module, Customer 360 does not have a set price. Salesforce implementation , on the other hand, usually requires expert services, with costs of €5,000 or more .