Telephone Demands Exclusivity And Concentration
Posted: Thu Jan 02, 2025 9:14 am
To Do This, Below We List A Series Of Tips That Can Help Us: – Concentration: Being Focused Is Basic And Essential For Good Telephone Communication. You Cannot Do Several Jobs At The Same Time And Do Them All Well. The Interlocutor Will Perceive A Deficiency In Attention If The Person Answering The Phone Is Doing Something Else At The Same Time. Therefore, It Is Essential To Stop Doing Any Other Activity While Talking On The Phone. The .
– Relaxation: This Concentration That We Talk About vietnam phone number library Does Not Mean Tension. It Is Advisable To Adopt A Relaxed Position, Being Well Seated And Comfortable. At This Point It Is Very Important To Take Into Account The Ergonomic Aspects Of The Workplace: An Uncomfortable Position Will Negatively Affect The Quality Of Work And Productivity, As Time Passes. It Is Advisable To Take A Deep Breath Before Making A Call Or Answering The Phone, Especially When Problems Are Expected Andor A Long And Conflictive Call Is Anticipated.
– Mental Attitude: Be Sure Of Ourselves, Our Possibilities And The Quality Of The Products Or Services We Are Marketing. We Must Be Convinced Of The Success Of The Action We Are Carrying Out. Be Enthusiastic: Happy Character And Enjoy Work. Be Able To Put The Clientinterlocutor As The Center Of Attention. Accept That “the Customer Is Always Right” As A Basic Premise, Even If Sometimes They Are Not. It Is Important To Be Aware Of This Without Losing Sight Of The Fact That, Although Sometimes He Is Not Right, Our Attitude Towards Him Should Always Be Cordial.
– Relaxation: This Concentration That We Talk About vietnam phone number library Does Not Mean Tension. It Is Advisable To Adopt A Relaxed Position, Being Well Seated And Comfortable. At This Point It Is Very Important To Take Into Account The Ergonomic Aspects Of The Workplace: An Uncomfortable Position Will Negatively Affect The Quality Of Work And Productivity, As Time Passes. It Is Advisable To Take A Deep Breath Before Making A Call Or Answering The Phone, Especially When Problems Are Expected Andor A Long And Conflictive Call Is Anticipated.
– Mental Attitude: Be Sure Of Ourselves, Our Possibilities And The Quality Of The Products Or Services We Are Marketing. We Must Be Convinced Of The Success Of The Action We Are Carrying Out. Be Enthusiastic: Happy Character And Enjoy Work. Be Able To Put The Clientinterlocutor As The Center Of Attention. Accept That “the Customer Is Always Right” As A Basic Premise, Even If Sometimes They Are Not. It Is Important To Be Aware Of This Without Losing Sight Of The Fact That, Although Sometimes He Is Not Right, Our Attitude Towards Him Should Always Be Cordial.