How to Keep Customers Engaged Over the Phone

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Each speaker on the panel shared their perspective on potential non-ADS technologies and how to defend against a potential tcpa class action lawsuit. At Premium Contact Solutions we take a very conservative approach. For our outsourced telemarketing client program we use a Nortel Telephone System which is an IC chip based system. Our goal is that if we need to defend a potential class action lawsuit, the judge in the case will find that the phone system is not programmable and cannot be modified to have future capacity or functionality because the manufacturer is no longer in business.

Parallel to the TCPA Summit, the Customer Engagement Compliance Professionals (CECP) is the second category of Customer Engagement Compliance Professionals (CECP). In addition to the CECP graduates in early September, there azerbaijan phone number material are also new CECP individuals in the second batch of graduates. What a great start to a brand new plan Thanks to compliancepoint and pace for putting together this outstanding compliance professional certification program for the customer interaction industry. I'm happy to say that we have two CECPs in our company: Angela Garfinkel and Rich Hamilton. You may not know that Quality Contact Solutions offers both outsourced telemarketing and outbound telemarketing compliance consulting solutions.



Give us a call to discuss how we can help you achieve your sales goals without placing unnecessary risk on your organization. Or email me qcs compliance consulting professionals recommend cecp program october, as a company compliance consulting is an integral part of ensuring that our outsourced telemarketing solutions meet all requirements. CECP Mark Customer Engagement Compliance Professional Program Helped Me Prepare for Compliance Consulting By Rich Hamilton, Executive Director At the end of September, I had the opportunity to attend the first official Customer Engagement Compliance Professional (CECP) certification course created by the Association of Customer Engagement Professionals (pace).