Delivery from the online store via EMS/Russian Post

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There are two reasons why this method is probably the most popular. The first is the huge territorial coverage. The second is that cash on delivery allows residents of small remote towns and villages to place orders and receive their goods.

How it all happens:

the ordered goods are being packed;

the parcel is denmark email list sent through the post office;

you wait until the parcel arrives at the post office at its destination;

then you wait for the money to be transferred for the order (when the client picks it up).

This delivery method also has its downsides, so before you start working with all Russian regions, think about the following:

the parcel takes about 10 days to arrive in Russia;

if you work on a prepayment basis, then it is for these ten days (on average) that the working capital is frozen;

customers do not always pick up their order at the post office. This means that it takes about 10 days to deliver it there, then a month is given for the recipient to pick up the parcel, and if he does not do this, then add another 10 days for the return trip. In this case, the delivery costs (both ways) are borne by the online store;

If you have to contact a client and he lives in a remote region, then another expense item is added.

But it cannot be said that the work of an online store with delivery throughout Russia consists of only disadvantages. Yes, at the initial stage, quite large funds are invested in goods that are in transit or waiting for their recipients at the post office. But as soon as customers start picking up parcels and paying for them, the picture changes, and the store starts making profits. But with this approach, it is possible to reach a huge audience.

To ensure that as many customers as possible still pick up their parcels, do the following:

As soon as you have sent the parcel, inform the customer about it;

also notify that the order has already arrived at the post office;

Before sending parcels to the regions, call and ask to confirm the application.

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Thus:

Prices are fixed, everything depends on the remoteness of the region. It is best to arrange shipments first class.

Delivery time is again directly related to how far away the customer is. All delivery times are listed on the Russian Post website. To get it as quickly as possible, use first class.

As for reliability, very few parcels do not reach their addressees (such are statistics). It only happens that the packaging or even the product itself is damaged, or the order arrives later than the set deadline. Write directly on your website that your customers may not pay for the parcel or take it if the packaging is seriously damaged.

We can also recommend sending orders from post offices that specialize in working with individual entrepreneurs and legal entities: this will make things easier for you.