5 CRMs that could be useful for your company

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olivia25
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Joined: Wed Dec 04, 2024 4:48 am

5 CRMs that could be useful for your company

Post by olivia25 »

A CRM (Customer Relationship Management) is a platform that is usually in the cloud for the management and administration of potential clients .

Among its various functions, it has a process where, by filling out a form on your website, it is automatically registered in the database and thus the sales/contact model can be continued to complete the sale.

As well as SaaS (cloud-based) software as a service, there is also local CRM, also known as On-Premise CRM, which is hosted on a physical server in the company and requires taiwan b2b leads maintenance by its own IT team. In this case, it is necessary to install the CRM software on the server or on a computer that is used as such.

What functions does a CRM have?
Receive leads through forms/subscriptions.
Close deals quickly.
Follow up with the lead to complete their purchase with a sales funnel.
Advice and customer service with questions and comments.
Email automation.
Automate all digital marketing processes.
Support for your customers before, during and after the purchase.
Detect problems before they arise.
Increase customer loyalty, satisfaction and retention.
Anticipate your customers' desires based on past behavior.
Manage sales anytime, anywhere.

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The 5 most popular CRMs
Salesforce
Zendesk
ActiveCampaign
Hubspot
Mailchimp
Does my business need a CRM?
These are some signs that indicate the need to hire a CRM:

You have teams that work together, even when they continue to work from home or remotely.
Your sales team travels frequently.
You don't have customer data at hand to make decisions quickly.
You feel like negotiations are going unnoticed because you are managing everything on spreadsheets and notebooks.
You have several applications known as CRM, but they are not really connected to a single database or system of records.
Your business is growing faster than you anticipated.
You know your company's customer experience is not up to par or you are losing more customers due to service issues.

To find out which CRM option is best for your business, contact us! As a digital marketing agency, we know that the most important thing is to maintain constant follow-up with potential clients in order to close a sale.
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