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When this is all over, we need to think differently and approach work in a new way, always staying close to our consumers . It will be almost impossible to resume B2B business relationships where they left off in mid-March. Many companies will have changed, or so will the workers on the other end ...

With mall visitor metrics at technical zero and sales at most operators at the same figures, the time has come to think about opening doors and preparing to welcome customers again. The facilities must be safe spaces from a health point of view, and welcoming and pleasant places to recover the ...

All the steps to be taken in the development of a campaign must be agreed upon, and this is where the use of CRM as an available tool comes into play ( HubSpot is one of the most recognizable ones out there). With the contacts managed by the sales team and the marketing team's analyses with a good ...

Use some number or percentage , it will be more digestible and more visible.
Avoid overly technical language; remember that multiple departments are involved in the purchasing process.
Accompany it with a photograph, generic graphic or drawing.

Support it with a video resource : it is also more ...

Customer satisfaction surveys are one of the easiest ways to find out the level of satisfaction with a brand, product or service , and that is why they are also one of the most commonly used. With the answers you get, you can find out why some customers are repeat customers and why others make a ...

CRM software has many features, but it was created to improve the relationship between a selling company and its customers , and that remains its primary goal. A standard CRM has all contacts with their corresponding fields, for example, name, phone, company, position, data, purchase records and ...